| Website Name | Zendesk |
| Type of Site | Customer support and service management software. |
| Best For | Businesses managing customer service, help desk tickets, and support automation. |
| Key Features | – Multi-channel customer support (chat, email, phone, social). – AI chatbots and automation. – Knowledge base and self-service tools. – Reporting and analytics dashboards. – CRM and workflow integration. |
| Pricing | Free trial; paid plans start at $19/agent per month. |
| Platform Availability | Web, Windows, macOS, iOS, Android. |
| Pros | – Scalable for small to large teams. – Excellent ticket management. – Reliable and secure platform. |
| Cons | – Can get expensive with larger teams. – Complex setup for beginners. |
| User Feedback | One of the most trusted customer service platforms globally. |
| Tips for Use | Use automations to route tickets and speed up customer response times. |
| Website Link | https://www.zendesk.com |